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Samsung Washer Error Code 9C
The electrical supply voltage is outside the range the washer expects.
Also shown as: 9C1, 9C2, 9E1, 9E2, 19C1, 19C2, 2E Last verified: 2026-10-30
Most likely causes, in order
| Cause | How common |
|---|---|
| A power cut, tripped breaker, or the washer being unplugged mid-cycle | Most common — especially for PF |
| The washer plugged into an extension cord or power strip | Common |
| The washer sharing a circuit with a heavy appliance | Common |
| Unstable or wrong household voltage, or a washer used in a country it was not made for | Less common — electrician or service job |
| A failing control board | Least common — service job |
What to try, easiest first
- Plug the washer directly into a wall outlet on its own circuit — no extension cord, no power strip.
- Check the breaker for the washer circuit and reset it if it tripped.
- Restart the cycle. A PF code after a known power cut should clear and not return.
- If voltage codes return with no power cut, note whether other appliances flicker too. If they do, call an electrician before a washer technician.
Reset procedure
Soft reset (first try): press Power to switch the washer off, wait about 2–3 minutes, switch it back on and restart the cycle. If the code was a one-off sensor glitch, it often clears here.
Hard reset: switch the washer off, unplug it from the wall outlet (or switch its breaker off) for 2–3 minutes, plug it back in and restart. Never open a panel or touch wiring while it is plugged in.
When to call a technician
Call an electrician if lights or other appliances flicker, or a technician if the code returns on a dedicated outlet with stable power.
Difficulty, time and cost
| Difficulty | Easy |
|---|---|
| Typical DIY time | 10–20 minutes (editorial estimate, not a quoted time) |
| Part / job cost | $0 for the outlet and breaker checks. No part cost for the checks; electrician or board work, if needed, is quoted separately — do not guess at electrical work. Prices vary by model and area — treat every figure as an estimate, not a quote. |
Model notes and limits
9C is the family label; 9C1 and 9C2 are the two common sub-codes. Do not confuse this with PF, which only means power was lost, not that voltage was wrong.
Front-load and top-load models, AddWash/FlexWash models, and US versus UK displays can show the same fault differently. Always confirm against the manual for your exact model number (on the label inside the door or lid, or on the back of the washer) before ordering a part.
Related codes
Frequently asked questions
What is the difference between PF and the other power codes?
PF simply means power was lost during a cycle — a cut, a trip, or an unplug. The other voltage codes mean the supply itself looked wrong while the washer was running.
Why does Samsung insist on no extension cord?
A washer draws a heavy, spiky load. A thin extension cord drops voltage under load, which is exactly what trips these codes and can overheat the cord.
My washer is imported. Could that cause this?
Yes. A washer built for another country's voltage or frequency can report voltage codes even on a normal outlet. Check the rating label against your home supply.
Sources
- Solo Appliance Repair — Samsung washer error code list — https://soloappliancerepair.com/comprehensive-guide-to-samsung-washing-machine-error-codes/ (checked 2026-10-30)
- FixCodeGuides — Samsung washer error codes — https://fixcodeguides.com/samsung-washer-error-codes (checked 2026-10-30)
- North London Appliance Repairs — Samsung washing machine error codes — https://www.northlondonappliancerepairs.co.uk/discussions/washing-machine-help-forum/samsung-washing-machine-error-codes.html?print=1&tmpl=component (checked 2026-10-30)